W Melbourne

Everything! Location is amazing. Walk to everything including Southbank and 15 minutes Uber to St Kilda. Modern and funky with amazing bars and restaurants plus the pool is incredible with a bar and great views. Every single member of staff was friendly and helpful from Alan on reception to Michael at Curios bar on the lower level. Our room was ridiculously big. I was tempted to put the sateen sheets in my suitcase and take them home. So comfortable! And the bed was huge too. Room was thoughtfully stocked with anything we may need from toothbrushes to a variety of beverages. The bathroom was huge and the products provided had a luxurious scent. Also there is a heated toilet with every function imaginable! I will be back. Cannot recommend highly enough. Genuinely five stars.

The location was perfect, allowing me to walk straight to my favorite restaurants. The staff was incredibly kind and accommodating—when they learned we were celebrating our anniversary, they surprised us with a chocolate that ended up becoming my favorite. They also upgraded our room, which was such a thoughtful gesture. The hotel itself was beautiful, and the gym was well-equipped enough to support a variety of workouts.

Room was excellent, comfortable, clean. Staff were super friendly and attentive, reception, house keeping - everyone -- well done & thank you.

The service was unmatched right from our first interaction with reception. My guests and I were offered a welcome drink and as it was my birthday 2 complimentary drink cards for Curious Bar. We had requested two of the "fabulous rooms" as close together as possible and this was arranged with no issue. Rooms were modern and the interiors outstanding. Pool area was impeccably clean especially given we went down at 11:00pm. The black out curtains do the job - slept through to 9am! Would definitely visit again.

Our first time staying at the W Melbourne. We arrived on our wedding night quite late (and wet), staff greeted us immediately. Check in was seamless and quick and we had been notified that the hotel had upgraded us from the cozy room to the wonderful room, which was so kind of them. When we arrived to our room, to our surprise we were greeted with a bottle of champagne on ice and a very detailed and kind written card by Mary from Concierge congratulating us on our wedding. The amentities in the room were nothing short of amazing, there was almost everything there you needed without needing to pack any amenities from home. The bed was large and super comfy, we had a great sleep both nights. The buffet breakfast had a number of options to choose from, which we enjoyed. Although the only thing that let the breakfast down was that the egg options were pre-cooked and sitting there so by the time we took some and sat down they went cold. However this was only a minor thing. Overall we had a lovely stay for our wedding and my husband's birthday celebrations and would definitely stay again.